Divine Mercy Guest Home II

Divine Mercy Guest Home II, a 6-bed residential care facility licensed for nearly 14 years, shows a concerning lifetime compliance record that has notably improved in recent years. Over its licensed period, the facility has received 7 Type A citations (serious violations affecting resident safety or care) and 5 Type B citations (administrative or non-serious findings), along with one substantiated allegation out of three investigated complaints. However, the facility's trajectory has strengthened significantly, with no Type A citations and no substantiated allegations in the past three years despite continued state oversight through two inspections and one complaint investigation. The substantiation rate of roughly 33% for investigated allegations over the facility's history suggests that some complaints had merit, so families should ask the community about what specific corrective actions were taken for the substantiated allegation and how they've maintained their improved performance in areas like resident care plans and life safety protocols. The recent clean record following earlier compliance issues indicates the facility has addressed previous deficiencies, though the history of serious violations warrants discussion with management about their quality improvement measures.