Aaa Residential Elderly Retreat

Aaa Residential Elderly Retreat has received 2 serious violations affecting resident safety or care and 1 administrative or non-serious finding during its 5.6 years of operation, alongside 11 complaint investigations that significantly outnumber the 4 routine inspections. One allegation was substantiated out of 36 total investigated complaints, representing roughly 3% of cases — a relatively low substantiation rate that suggests most concerns raised were not validated through investigation. The substantiated allegation occurred within the past three years, indicating an active issue that families should address directly by asking the community what category of allegation was substantiated and what corrective actions were taken and verified. While the two Type A citations represent concerning findings in areas that routine inspections typically assess such as medication management and resident care plans, both occurred earlier in the facility's operating history with no serious violations in recent inspections. The high volume of complaint investigations relative to this small 6-bed home's size suggests ongoing scrutiny, though the low substantiation rate indicates that most concerns did not meet the threshold for regulatory violations.