A Comfort Care Home

A Comfort Care Home's nearly 12-year compliance record shows ongoing challenges with serious violations affecting resident safety or care, with 5 Type A citations and 10 Type B citations (administrative or non-serious findings) across 5 routine inspections. The facility has also faced 1 complaint investigation that resulted in 1 substantiated allegation, and the single investigated allegation was substantiated, indicating the concerns raised had merit. Most concerning is that the recent record shows continued issues rather than improvement — the most recent complaint investigation in 2023 resulted in both a substantiated allegation and an additional Type A citation. For a small 6-bed facility, this pattern of serious citations affecting areas like resident care plans and medication management represents a notable compliance burden relative to the home's size. Families should ask the community to explain the specific nature of the substantiated allegation, what corrective actions were implemented and verified by the state, and how they are preventing similar issues from recurring.