Silverado Senior Living-Sierra Vista

Silverado Senior Living-Sierra Vista has had a mixed compliance record over its five-year licensed period, with 4 Type A citations (serious violations affecting resident safety or care) and 2 Type B citations (administrative or non-serious findings) across 5 routine inspections. The community has faced a high volume of complaint investigations — 17 complaints versus 5 inspections — though only 2 allegations were substantiated, representing roughly 4% of investigated complaints. However, the recent trajectory shows significant improvement: no Type A citations have occurred in the past three years, and no substantiated allegations have been found since 2022. The absence of recent serious findings in areas like resident care plans and medication management suggests stronger current operations than the lifetime totals might indicate. Families should ask the community about the nature of the earlier Type A violations and what specific corrective measures were implemented to achieve the cleaner recent record, while also inquiring about the high complaint volume and how they address resident and family concerns.