Auburn, California
Brookdale Auburn
Assisted Living · Memory Care
11550 Education Street, Auburn, CA 95602
Brookdale Auburn is a senior living community in Auburn, California offering assisted living and memory care.
- Licensed capacity
- 110 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2014
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Brookdale Auburn's record shows 6 Type A findings (the most severe class, tied to resident safety or care) across 12 years of licensed operation, but none in the past three years of inspections or complaint activity.
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- Track record — Over its full 12-year history the community has accumulated 6 Type A and 5 Type B (administrative, paperwork or minor procedural) citations, indicating a period with real findings worth understanding rather than a spotless history.
- Recent 3 years — The most recent three years show zero Type A or Type B citations across 3 inspections and 2 complaint investigations, suggesting the community's practices have tightened up compared to its earlier years.
- Complaints — Complaint investigations (22) far outnumber routine inspections (5) over the license period, and of the allegations investigated, 9 were substantiated, 12 unsubstantiated, and 27 unfounded — roughly 19% of investigated allegations were substantiated.
- Operating tenure — 12 years of continuous licensure gives a fairly reliable picture of this community's trajectory, and that longer view shows improvement rather than a static pattern of concern.
- 1.Can staff walk through what the Type A findings involved and what corrective actions were put in place afterward?
- 2.Which categories of allegations were substantiated over the years, and how were those corrective actions verified by the state?
- 3.What changes did the community make internally that align with the cleaner inspection and complaint record over the past three years?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #317005468
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 22
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 5
- Substantiated allegations
- 9
Available reports · 23
Complaint investigation
Nov 6, 2025
Facility evaluation
Jun 6, 2025
Facility evaluation
Jun 18, 2024
Complaint investigation
Oct 11, 2023
Facility evaluation
Oct 11, 2023
1–5 of 23 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,990 / mo
- Studios
- $5,990 / mo
- 1-Bedroom
- $7,475 / mo
- 2-Bedroom
- $9,390 / mo
Memory CareStarting at$5,750 / mo
- Shared Rooms
- $5,750 / mo
- Studios
- $7,620 / mo
- 1-Bedroom
- $8,665 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Postal / Mail services
Reviews
Online reputation
4.6Average RatingAveraged from 77 reviews published on other websites
AI review summary
Staff warmth and daily activities are consistently praised, but families should closely verify staffing levels, billing accuracy, and how care needs are monitored before moving in.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and genuinely caring, with many families highlighting standout individuals who made the transition easier.
- Activities — Residents are frequently described as engaged and happy thanks to a steady variety of daily activities, outings, and social events.
- Dining — Many reviews praise the food as tasty and varied with good menu choices, though a notable number describe it as bland, cold, or low quality.
- Atmosphere & grounds — Families often mention the community feels clean, welcoming, and home-like, with comfortable common areas and well-kept grounds.
- Communication — Several reviewers note staff and management were responsive, informative, and helpful throughout move-in and ongoing care.
- Staffing levels — Multiple reviews describe short staffing, slow response times, and inconsistent evening or weekend coverage, so families should ask about current staff-to-resident ratios at different times of day.
- Financial transparency — Some families report unexpected fee increases, high add-on charges, and billing problems, so it's worth clarifying exactly how costs can rise over time and what's included.
- Daily life & dignity — A few reviews raise serious concerns about neglect, hygiene assistance, and slow attention to falls or skin issues, which families should ask about directly regarding monitoring protocols.
- Communication — Some reviewers mention inconsistent follow-through on medication changes or care requests, so confirming how updates are communicated to families is worthwhile.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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