Ingleside Assisted Living

Ingleside Assisted Living's four-year compliance record shows a mixed pattern with some concerning findings that warrant family discussion. The facility has received one Type A citation (serious violation affecting resident safety or care) and five Type B citations (administrative or non-serious findings) across four routine inspections since licensing in 2022. One allegation has been substantiated out of two complaint investigations, meaning roughly half of the investigated concerns were confirmed by the state. The substantiated allegation and Type A citation both occurred during the recent three-year period, indicating these are not historical issues that have been resolved. When touring the facility, ask specifically what category of allegation was substantiated, what corrective actions were implemented, and how the community has verified those corrections remain in place. While routine inspections have found the facility generally compliant with life safety requirements and resident care planning standards, the substantiated complaint suggests families should inquire directly about the community's complaint resolution process and ongoing quality assurance measures.