Arcadia, California
Arcadia Gardens Retirement Hotel
Assisted Living · Memory Care · Independent Living
720 West Camino Real, Arcadia, CA 91007
Arcadia Gardens Retirement Hotel in Arcadia, California offers assisted living, memory care, and independent living across a larger community with 200 licensed beds.
- Licensed capacity
- 200 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2005
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 2
AI summary
Arcadia Gardens' lifetime record shows a single administrative citation and no severe findings over 21.5 years, but the past three years tell a different story: 3 Type A findings, the state's most severe citation class, alongside 4 Type B administrative findings and 4 substantiated allegations from a surge of 14…
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complaint investigations.
- Recent 3 years — The 3 Type A findings and 4 Type B findings all fall within the past three years, a sharp departure from the 21-year lifetime baseline of a single administrative citation, meaning the more recent inspection cycles are the ones to focus questions on.
- Complaints — Fourteen complaint investigations in the past three years compare to zero in the prior 18-plus years of licensure, and 4 of those recent investigations resulted in substantiated allegations, a pattern worth asking about directly.
- Track record — Lifetime substantiation sits around 12% of all investigated allegations, but that rate is driven almost entirely by very recent activity rather than being spread evenly across two decades of operation.
- Operating tenure — More than 21 years of licensure with a long clean stretch shows the community has operated stably in the past, which makes the recent cluster of findings a meaningful change in trajectory rather than a continuation of a longstanding issue.
- 1.What specifically led to the 3 Type A citations issued in the recent inspection cycles, and what corrective actions were taken and verified?
- 2.Why did complaint investigations increase sharply in the past three years compared to the rest of the license period?
- 3.Which categories of allegations were substantiated in the recent investigations, and what changes has the community made since?
Source: California Department of Social Services (CDSS)
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- License number
- License #197606145
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 0
Available reports · 43
Complaint investigation
Jul 27, 2026
Complaint investigation
Jun 6, 2026
Complaint investigation
Mar 10, 2026
Facility evaluation
Feb 10, 2026
Complaint investigation
Aug 12, 2025
1–5 of 43 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,000 / mo
- Studios
- $5,000 / mo
Memory CareStarting at$6,500 / mo
- Shared Rooms
- $6,500 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
6 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.2Average RatingAveraged from 38 reviews published on other websites
AI review summary
Many families report warm, attentive care and a hotel-like atmosphere, but others describe understaffing and poor communication, so ask specifically how staffing and emergencies are handled.
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- Staff & care — Several reviewers single out specific staff members, such as Flor and Claudia, for compassionate, professional care.
- Atmosphere & grounds — The community is frequently described as having a hotel-like feel with spacious rooms and beautifully maintained grounds.
- Dining — Reviewers commonly praise the food quality as a highlight of daily life there.
- Activities — Families note a good variety of events and activities that contribute to a welcoming, engaging environment.
- Staff & care — Some reviewers report understaffing that leads to slow responses to call buttons and inconsistent attentiveness, so ask about staff-to-resident ratios especially during nights and weekends.
- Communication — A number of families describe poor responsiveness from management and rude front desk interactions, worth clarifying how concerns and emergencies are escalated.
- Financial transparency — A few reviewers mention billing issues, so it's worth confirming how charges and fee increases are explained upfront.
- Daily life & dignity — Restrictions on visits from family members under 18 are mentioned as a frustration, so families should ask about current visitor policies.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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