Crystal Garden

Crystal Garden's compliance record shows a concerning pattern early in its operating history, but significant improvement in recent years. Over more than 12 years of operation, the 10-bed facility accumulated 4 Type A citations (serious violations affecting resident safety or care) and 3 Type B citations (administrative or non-serious findings), with all Type A violations occurring during 2022. However, the past three years show a clean record with no Type A citations, indicating the community has addressed its earlier compliance issues. State inspections during this period have found no problems with life safety protocols or resident care plans, areas that were previously cited. While complaint investigations have matched the number of routine inspections over the facility's lifetime, none of the 11 investigated allegations were substantiated, suggesting complaints were either unfounded or resolved through the investigation process. The recent trajectory demonstrates stronger compliance management at this small residential care home.