Antioch, California
The Commons At Dallas Ranch
Assisted Living · Memory Care
4751 Dallas Ranch Road, Antioch, CA 94531
The Commons At Dallas Ranch in Antioch, CA provides assisted living and memory care to a community of over 120 residents.
- Licensed capacity
- 123 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 13
AI summary
Over 9.2 years of operation, this 123-bed community has accumulated 1 Type A finding (the most severe citation class, affecting resident safety or care) and a notably high volume of complaint investigations, with 50 total and 23 of those in just the past three years.
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- Track record — The lifetime record includes 1 Type A citation and 38 Type B (administrative) citations across 5 inspections, alongside a much larger volume of complaint-driven investigations than inspections would suggest on their own.
- Recent 3 years — No Type A citations appear in the past three years of dated visits, though 23 Type B citations and 21 substantiated allegations occurred in that same window, meaning the complaint-driven pattern is active and current rather than historical.
- Complaints — With 50 complaint investigations against only 5 inspections over the licensed period, and a substantiation rate of roughly 36%, this community draws complaints at a volume well above what routine inspections alone would surface.
- Operating tenure — At just over 9 years licensed, the community has a long enough history to give this pattern real weight rather than reflecting a short or unproven operating record.
- 1.What specific categories of allegations have been substantiated most often in the past three years, and what corrective actions were taken?
- 2.Can staff walk through what changed operationally after the Type A finding to prevent recurrence?
- 3.Given the high volume of complaint investigations relative to inspections, what is the facility's internal process for tracking and responding to resident or family complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #079200575
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 50
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 38
- Substantiated allegations
- 38
Available reports · 53
Facility evaluation
Sep 4, 2026
Facility evaluation
Aug 26, 2026
Facility evaluation
Aug 11, 2026
Facility evaluation
Aug 4, 2026
Complaint investigation
Aug 4, 2026
1–5 of 53 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,355 / mo
- Studios
- $4,355 / mo
- 1-Bedroom
- $4,595 / mo
- Shared Rooms
- $4,700 / mo
- 2-Bedroom
- $5,150 / mo
Memory CareStarting at$5,300 / mo
- Shared Rooms
- $5,300 / mo
- Private Rooms
- $5,795 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
2.5Average RatingAveraged from 122 reviews published on other websites
AI review summary
Most families and residents praise warm, attentive staff and a vibrant, clean community, but recurring reports of understaffing, billing and care-level confusion, and inconsistent follow-through mean families should verify operational details before committing.
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- Staff & care — Residents and families repeatedly describe caregivers, nurses, and management as compassionate, attentive, and quick to build personal relationships with residents.
- Activities — Reviewers consistently highlight a lively activities calendar, including bingo, exercise classes, music, arts and crafts, and a dedicated activities director who residents enjoy.
- Atmosphere & grounds — The community is frequently described as clean, well-maintained, bright, and welcoming, with many families saying it felt like home from the first tour.
- Dining — Many reviewers call the food good to excellent with variety, though a notable minority find the meals repetitive, bland, or lacking in protein and vegetables.
- Communication — Several families praise staff for being highly responsive, available even outside business hours, and for coordinating medical appointments and transitions smoothly.
- Staff & care — A number of reviews describe serious lapses such as missed medication doses, unattended falls, long waits for pain relief, and insufficient weekend CNA coverage.
- Communication — Some families report inconsistent or contradictory information from staff, frequent turnover in sales and leadership roles, and poor follow-through on promises made during move-in.
- Financial transparency — Multiple reviewers mention confusion over care-tier pricing, unexpected rate increases, and disputes over billing after move-out, so families should clarify all cost tiers and cancellation terms upfront.
- Staffing levels — Several reviews note that staffing feels thinner on weekends or in the memory care unit, so families should ask specifically about staff-to-resident ratios at different times and care levels.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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