Sacred Hands Living II

Sacred Hands Living II has had a mixed compliance history over its 7.6 years of operation, but the recent record shows marked improvement. During the licensed period, the 6-bed community received 2 Type A citations (serious violations affecting resident safety or care) and 8 Type B citations (administrative or non-serious findings), along with 6 substantiated allegations from complaint investigations. The facility faced an unusual concentration of complaint activity in late 2021 and early 2022, when multiple allegations were investigated and substantiated. However, the past three years show a clean record with no Type A citations, no substantiated allegations, and routine inspections finding no serious issues with medication management or resident care plans. Families should ask the community what specific categories of allegations were substantiated in the earlier period, what corrective actions were implemented, and how those changes have been maintained to prevent recurrence. The recent trajectory suggests the facility has addressed its earlier compliance challenges, though the substantiated allegations from 2021-2022 warrant direct discussion with management.