Antioch, California
Loving Heart Care Home
Assisted Living · Residential Care
2652 Carson Way, Antioch, CA 94531
Loving Heart Care Home in Antioch provides assisted living and residential care in an intimate home setting with six licensed beds.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Loving Heart Care Home has recorded 3 Type A findings — the state's most severe citation class, involving resident safety or care — over 8.7 years of operation, with 2 of those occurring within the past three years.
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- Track record — Across nearly nine years of licensure this small 6-bed home has accumulated 3 Type A findings and no Type B (administrative) findings, with no long stretch of a fully clean record to point to.
- Recent 3 years — Two of the three Type A findings and both substantiated allegations occurred within the past three years, tied to a single complaint investigation in April 2025, indicating the concern is recent rather than historical.
- Complaints — Of the 4 substantiated and unsubstantiated allegations investigated over the licensed period, half were substantiated, a relatively high confirmation rate worth discussing directly with the home.
- Operating tenure — At 8.7 years licensed and only 6 beds, this is a small, established home, so the same findings carry more relative weight than they would at a larger community with many more residents and inspection touchpoints.
- 1.Can you walk us through what was found during the April 2025 complaint investigation and the two related Type A citations?
- 2.What corrective actions were taken after the substantiated allegations, and how has the home verified they resolved the underlying issue?
- 3.Have there been any inspections or complaints since October 2025, and what was the outcome?
Source: California Department of Social Services (CDSS)
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- License number
- License #79200595
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 0
- Substantiated allegations
- 2
Available reports · 7
Facility evaluation
Oct 30, 2025
Complaint investigation
Apr 10, 2025
Facility evaluation
Nov 22, 2024
Facility evaluation
Nov 16, 2023
Facility evaluation
Nov 15, 2022
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,000 / mo
- Shared Rooms
- $4,000 / mo
- Private Rooms
- $5,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Dining Options
1 feature- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.5Average RatingAveraged from 10 reviews published on other websites
AI review summary
Most families describe deeply personal, family-like care and strong communication, but one detailed account of missing belongings and neglectful practices means families should probe operational safeguards closely.
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- Staff & care — Reviewers repeatedly describe caregivers as loving, patient, and treating residents like their own family, even with difficult care needs.
- Communication — Families highlight the owner's personal, proactive communication, including direct texts about any concerns.
- Atmosphere & grounds — The home is frequently described as clean, bright, welcoming, and conveniently located near medical facilities.
- Daily life & dignity — Several reviewers note that residents seem comfortable and at home, with noticeable improvements in health and well-being over time.
- Financial transparency — One family reported no clear log of a resident's cash or spending, so ask how the community tracks and documents residents' money and belongings.
- Staff & care — A single detailed account described rude remarks, missing belongings, and improper food storage, so it's worth asking about staff training, accountability, and complaint resolution processes.
- Daily life & dignity — That same review described a resident being left for family members to bathe, so confirm how personal care tasks are consistently handled by trained staff.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Loving Heart Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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