Antioch, California
Delta Shores Assisted Living
Assisted Living · Residential Care · Memory Care
825 East 18th Street, Antioch, CA 94509
Delta Shores Assisted Living in Antioch, California offers assisted living, memory care, respite stays, and hospice care with 24-hour staffing and support with daily living activities.
- Licensed capacity
- 90 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 7
AI summary
Delta Shores has drawn 1 Type A finding (the state's most severe citation class, tied to resident safety or care) and 15 Type B administrative findings since being licensed in 2023, alongside a heavy volume of complaint activity for a 90-bed community still building its track record.
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- Track record — Over 3.4 years of operation, the community has accumulated 1 Type A citation and 15 Type B citations, with the Type A finding falling within the past three years rather than spread across a longer history.
- Recent 3 years — Nearly all of the dated activity - 11 inspections, 11 complaint investigations, and all 12 substantiated allegations - falls within the recent window, meaning the record is essentially all recent rather than showing a lifetime pattern that has since improved.
- Complaints — Complaint investigations (16 lifetime) outnumber routine inspections (3 lifetime) by a wide margin, and of the allegations investigated, 12 were substantiated against 25 unsubstantiated and 1 unfounded, a substantiation rate of roughly 32%.
- Operating tenure — Delta Shores has been licensed for only about 3.4 years, so this record reflects a relatively short operating history; the volume of inspection and complaint activity in that window is notable for a community this size.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified by the state?
- 2.Can you walk through what led to the Type A citation and what specific changes were made afterward?
- 3.Given the high number of complaint investigations relative to routine inspections, what is driving the volume of complaints and how are they being addressed?
Source: California Department of Social Services (CDSS)
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- License number
- License #79201249
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 16
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 15
- Substantiated allegations
- 12
Available reports · 26
Complaint investigation
Apr 30, 2026
Complaint investigation
Mar 18, 2026
Facility evaluation
Mar 3, 2026
Facility evaluation
Feb 25, 2026
Complaint investigation
Feb 18, 2026
1–5 of 26 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,750 / mo
- Shared Rooms
- $2,750 / mo
- Private Rooms
- $3,680 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
11 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Pet Friendly
- Activity room
- Private bathroom
- Cable TV
- Wi-Fi / Internet
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Family-style / Communal dining
- Restaurant-style dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.4Average RatingAveraged from 26 reviews published on other websites
AI review summary
Reviews are sharply split between heartfelt praise for attentive, compassionate staff and alarming, recurring reports of neglect, dirty conditions, and understaffing, so families must verify current conditions carefully.
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- Staff & care — Many families describe staff as kind, patient, and going above and beyond, with individual attention that helped residents feel happier and more comfortable.
- Communication — Several reviewers note that staff and management communicate proactively about incidents and are easy to reach with questions.
- Dining — A number of reviews single out the food as good quality with nice variety, even satisfying picky eaters.
- Value & pricing — Some families felt the community offered good value and pricing that fit their budget compared to other options.
- Cleanliness & maintenance — Multiple serious reports describe dirty rooms, odors, pest infestations, and residents left in soiled clothing, so families should tour thoroughly and ask about current pest control and housekeeping protocols.
- Staff & care — Several reviews cite high staff turnover, understaffing, and instances of neglect or rough treatment, so it's worth asking about current staffing ratios and turnover rates.
- Daily life & dignity — A few accounts mention theft of personal belongings and residents left unattended for long periods, so families should ask about security measures and monitoring for residents with dementia.
- Financial transparency — One reviewer described difficulty getting rent reimbursed without prompting, so it's worth clarifying billing and refund policies upfront.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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