Pacific Pines Assisted Living Facility

Pacific Pines Assisted Living Facility has a mixed compliance record during its brief 2.2-year operating history, with early challenges that appear to have been addressed in recent oversight. The community has received 2 serious violations affecting resident safety or care (Type A citations) and 3 administrative or non-serious findings (Type B citations) across 2 routine inspections and 4 complaint investigations since licensing in March 2024. However, the recent trajectory shows significant improvement — no Type A citations have been issued in the past three years, suggesting the facility has strengthened its compliance with life safety requirements and resident care protocols. Notably, despite multiple complaint investigations, none of the 9 investigated allegations were substantiated by state regulators, indicating that reported concerns did not meet the threshold for confirmed violations. The high volume of complaint investigations relative to routine inspections suggests community scrutiny during the early operating period, but the lack of substantiated findings and absence of recent serious citations points to more stable operations. Given the limited operating history with only two inspection cycles since 2024, families should ask about what specific corrective actions were taken to address the early Type A violations and how those improvements have been sustained.