Anaheim, California
The Hills of Hayward
Assisted Living · Residential Care
835 South Hayward Street, Anaheim, CA 92804
The Hills of Hayward in Anaheim, California is an intimate six-bed community offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 2
AI summary
In just over two years of operation, this 6-bed home has accumulated 11 Type A findings (the state's most severe citation class, tied to resident safety or care) and 5 Type B administrative findings, with 5 of 6 investigated allegations substantiated.
Read Full SummaryRead less
- Track record — Across only 2.4 years of licensure, the home has drawn a high volume of severe findings relative to its short history, which is a meaningful signal despite the limited operating window.
- Recent 3 years — Of the lifetime totals, at least 1 Type A and 4 Type B citations are confirmed within the past three years alongside 5 substantiated allegations, meaning the concerning pattern is current rather than resolved.
- Complaints — Both recorded complaint investigations occurred in the recent window and led to substantiated findings, and the substantiation rate of roughly 83% is high, indicating that when concerns were raised, they were largely confirmed.
- Operating tenure — With licensing dated to March 2024 and only two inspection cycles on record, there is a limited base of visits from which to judge whether this is an isolated stretch or an ongoing pattern, which makes direct follow-up especially important.
- 1.Can you walk through what each of the Type A findings involved and what corrective actions were taken for each one?
- 2.Has the state verified that the corrective actions from the recent substantiated allegations were completed and effective?
- 3.What changes has the home made to staffing, training, or oversight since these findings were issued?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306006352
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 11
- Type B citations · administrative
- 5
- Substantiated allegations
- 0
Available reports · 30
Facility evaluation
Aug 20, 2026
Facility evaluation
Aug 20, 2026
Facility evaluation
Jul 30, 2026
Facility evaluation
Jul 9, 2026
Facility evaluation
Jun 18, 2026
1–5 of 30 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
11 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Air conditioning
- Wi-Fi / Internet
- Cable TV
- Piano / Music room
- Game room / Billiards
- Library / Reading room
- Beauty salon / Barber
Outdoor Spaces
4 features
- Patio seating areas
- Walking paths
- Outdoor common space
- Garden / Courtyard
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Most families praise the warm, home-like care and attentive owners, but one serious allegation of neglect makes it worth asking direct questions on a tour.
Read Full SummaryRead less
- Staff & care — Reviewers consistently credit the owners, Janet and John, with providing attentive, compassionate, hands-on care for residents.
- Atmosphere & grounds — Families repeatedly describe the facility as feeling like a warm, welcoming family home rather than an institutional care setting.
- Dining — Home-cooked meals are frequently highlighted as a highlight of daily life for residents.
- Cleanliness & maintenance — Multiple reviewers describe the facility as impeccably clean.
- Communication — Families note that staff proactively keep them informed about their loved one's well-being.
- Staff & care — One review alleges neglect and overmedication, a serious contrast to the otherwise positive feedback that families should ask about directly.
- Financial transparency — There is no mention of how fees are structured or how costs change as care needs increase, so this is worth confirming on a tour.
- Communication — One reviewer raised concerns about privacy and HIPAA practices, which families may want to clarify with staff directly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby The Hills of Hayward, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by The Hills of Hayward. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of The Hills of Hayward?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.