Anaheim, California
Polly's Place
Assisted Living · Residential Care
2143 West Fir Avenue, Anaheim, CA 92801
Polly's Place is a small assisted living and residential care community in Anaheim serving six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Polly's Place, a 6-bed home licensed since late 2022, has accumulated 5 Type A findings (the state's most severe citation class, covering resident safety or care) and 1 Type B (administrative) finding over its 3.8 years of operation, with 2 of the Type A findings and 3 substantiated allegations falling within just the…
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past three years.
- Track record — Over a relatively short 3.8-year operating history, this small 6-bed home has drawn 5 Type A findings and 3 substantiated allegations, a notable volume of activity for its size and tenure.
- Recent 3 years — Rather than being spread evenly across the licensed period, 2 of the Type A findings and all 3 substantiated allegations occurred within the past three years, indicating the concerns are current rather than historical.
- Complaints — Complaint investigations (5 lifetime, 3 recent) have driven most of the citation activity here, and roughly 27% of all investigated allegations were substantiated, with the remainder unsubstantiated rather than ruled unfounded.
- Operating tenure — With only 3.8 years since licensing in October 2022, there is a shorter track record than at longer-tenured communities, meaning this pattern reflects most of the home's operating life rather than a small blip in a long history.
- 1.Which specific categories of allegations were substantiated in the recent complaint investigations, and what corrective actions were taken?
- 2.How has the home changed its care practices or staffing since the two most recent Type A findings?
- 3.Has the state re-inspected since the March 2026 visit, and what were the results?
Source: California Department of Social Services (CDSS)
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- License number
- License #306006178
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 1
- Substantiated allegations
- 3
Available reports · 11
Facility evaluation
Mar 2, 2026
Complaint investigation
Mar 2, 2026
Complaint investigation
Dec 17, 2025
Facility evaluation
Oct 10, 2025
Facility evaluation
Dec 7, 2024
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
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Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Dining Options
1 feature- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Families consistently describe Polly's Place as a warm, attentive home-style community, though prospective residents should confirm specifics on staffing levels, costs, and care scope during a tour.
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- Staff & care — Reviewers describe Polly and her staff as professional, sweet, and deeply attentive, providing excellent hands-on care beyond what family caregivers could manage.
- Daily life & dignity — Residents are said to be treated with respect, kindness, and love, creating a genuinely family-like atmosphere for both residents and visiting relatives.
- Atmosphere & grounds — The community is portrayed as a warm, loving home environment rather than an institutional setting, which families found comforting during a difficult transition.
- Value & pricing — The reviews don't mention costs, so families should ask directly about pricing structure and what happens if care needs increase over time.
- Staff & care — It would help to confirm staffing ratios and overnight or weekend coverage, since the glowing feedback focuses on overall care quality rather than specific staffing details.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Polly's Place. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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