Anaheim, California
Karlton Residential Care Center
Memory Care
3615 West Ball Road, Anaheim, CA 92804
Karlton Residential Care Center in Anaheim, California is a family-owned residential care facility specializing in care for residents with Alzheimer's Disease, Dementia, and other memory impairments.
- Licensed capacity
- 76 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 1996
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Karlton Residential Care Center has 4 Type A findings across more than 30 years of operation, with 1 of those occurring within the past three years alongside a heavy volume of complaint activity.
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- Track record — Over more than three decades of licensure, the community has accumulated 4 Type A citations (the state's most severe class, tied to resident safety or care) and 2 Type B citations (administrative or paperwork-level findings), plus 2 substantiated allegations out of 20 investigated.
- Recent 3 years — One Type A citation and one substantiated allegation occurred within the past three years, so the most serious findings are not confined to the distant past; the recent slice shows the pattern is still active rather than fully resolved.
- Complaints — Fourteen complaint investigations against only 4 lifetime inspections is a notably high ratio, and roughly 10% of investigated allegations were substantiated, meaning the large majority were closed as unsubstantiated or unfounded.
- Operating tenure — More than 30 years of continuous licensure gives a long baseline to judge against, and the findings should be weighed against that extended operating history rather than treated as a snapshot.
- 1.Can you walk through what the most recent Type A citation involved and what corrective steps were taken and verified?
- 2.What were the categories of the two substantiated allegations, and what changes were made afterward?
- 3.Given the volume of complaint investigations relative to inspections, what is driving the number of complaints, and how does the community track and respond to them?
Source: California Department of Social Services (CDSS)
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- License number
- License #306000295
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 14
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 2
- Substantiated allegations
- 2
Available reports · 21
Facility evaluation
Mar 26, 2026
Complaint investigation
Dec 16, 2025
Facility evaluation
Dec 16, 2025
Complaint investigation
Nov 6, 2025
Complaint investigation
Nov 6, 2025
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Studios
- $7,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Diabetes / insulin management
- Non-ambulatory care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 14 reviews published on other websites
AI review summary
Families consistently describe Karlton as a small, family-run community with warm, attentive staff and clean grounds, making it a strong option for dementia and personal care needs.
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- Staff & care — Reviewers repeatedly describe staff as kind, patient, and genuinely caring, even with residents who are difficult or have dementia.
- Cleanliness & maintenance — Multiple reviews over many years note the facility is consistently clean, immaculate, and well maintained.
- Communication — Families mention that questions about care are promptly answered and that the owner is personally responsive.
- Activities — Reviewers note daily activities and personal touches like hair and nail care that residents enjoy.
- Atmosphere & grounds — The courtyards, patios, and seating areas are called out as pleasant spaces for visiting family.
- Communication — One reviewer advises families to clearly discuss expectations upfront rather than assuming what services will be provided, so it's worth clarifying care details on a tour.
- Value & pricing — While affordability is mentioned, families should confirm current pricing and how costs may change if care needs increase.
- Daily life & dignity — With separate dining rooms for higher-need residents, it's worth asking how staffing and care levels differ between the general and one-on-one dining areas.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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