Anaheim, California
Francel Guest Home II
Assisted Living · Residential Care · Memory Care
9441 Houston Avenue, Anaheim, CA 92801
Francel Guest Home II is a licensed 14-bed residential care facility for the elderly in Anaheim, California.
- Licensed capacity
- 14 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2007
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Francel Guest Home II has accumulated 5 Type A findings and 2 Type B findings over more than 19 years of operation, but none have occurred in the past three years across three inspections.
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- Track record — Over more than 19 years of licensure, this small 14-bed home has drawn 5 Type A citations (the state's most severe class, tied to resident safety or care) and 2 Type B citations (administrative or paperwork-related findings).
- Recent 3 years — The last three inspections, spanning 2022 through April 2026, produced zero Type A or Type B citations, suggesting a meaningfully stronger recent trajectory than the lifetime total alone would imply.
- Complaints — No complaint investigations have been filed against this home at any point in its licensed history, and there are no substantiated, unsubstantiated, or unfounded allegations on record.
- Operating tenure — With over 19 years of continuous licensure and only 4 total inspections generating findings, the Type A citations appear concentrated earlier in the home's history rather than reflecting an ongoing pattern.
- 1.Can you walk us through what the Type A findings involved and when they occurred during the home's history?
- 2.What changes were made after those earlier findings to prevent recurrence, and how have the last few inspections gone?
- 3.Since there are no complaint investigations on file, how does the home track and respond to family concerns internally?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306003566
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 5
Facility evaluation
Apr 8, 2026
Facility evaluation
Apr 15, 2025
Facility evaluation
Jul 17, 2024
Facility evaluation
Mar 24, 2022
Facility evaluation
Oct 8, 2020
1–5 of 5 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,380 / mo
- Shared Rooms
- $4,380 / mo
- Private Rooms
- $5,800 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 5 reviews published on other websites
AI review summary
Families consistently praise the personal, family-like care and peace of mind at Francel Guest Home II, but a serious older complaint about food quality and malnutrition warrants direct questions on a tour.
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- Staff & care — Multiple family members describe staff as attentive and treating residents like family, providing peace of mind especially for long-distance caregivers.
- Atmosphere & grounds — Reviewers describe a warm, home-like environment where residents seem happy and well cared for.
- Activities — One reviewer notes plenty of activities to keep residents engaged despite the small, home-style setting.
- Dining — An older review raised a serious concern about unhealthy, sugary food and a resident's malnutrition, so families should ask how meals and nutrition are currently planned and monitored.
- Daily life & dignity — The same review mentioned limited transportation for medical appointments and errands, so it's worth confirming what transportation support is available today.
- Communication — Given the mix of very positive and very negative experiences over time, families should ask how the home communicates with families about changes in a resident's health or care needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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