Aliso Viejo, California
The Covington Retirement Community
Assisted Living · Memory Care · Independent Living
3 Pursuit, Aliso Viejo, CA 92656
The Covington is a nonprofit Life Plan community in Aliso Viejo, California for adults 62 and older, offering independent living, assisted living, and a continuum of care through a personalized service called CareOne.
- Licensed capacity
- 343 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2004
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
More than 22 years of operation at The Covington Retirement Community show zero Type A or Type B citations across five inspections and two complaint investigations.
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- Track record — Across the entire licensed period, inspectors have not issued a single Type A (the most severe class, tied to resident safety or care) or Type B (administrative) citation, and neither complaint investigation resulted in a substantiated allegation.
- Operating tenure — With more than 22 years of continuous licensure, this is a long operating history with consistently clean findings, which adds real confidence to the record.
- Complaints — Two complaint investigations were conducted, one unsubstantiated and one unfounded, meaning neither allegation was confirmed on review.
- Inspection scope — The five routine inspections covered areas such as medication management and staff training, and the absence of citations there reflects consistent performance on those fronts, not an absence of scrutiny.
Source: California Department of Social Services (CDSS)
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- License number
- License #306002255
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 9
Facility evaluation
May 12, 2026
Complaint investigation
Sep 4, 2025
Facility evaluation
Jun 5, 2025
Complaint investigation
May 12, 2025
Facility evaluation
Jan 15, 2025
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Swimming pool / Hot tub
- Guest suites
- Pet Friendly
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.1Average RatingAveraged from 11 reviews published on other websites
AI review summary
Most reviewers praise the upscale, secure setting and caring staff, but one detailed account raises serious concerns about medical care quality that families should investigate closely.
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- Atmosphere & grounds — Reviewers consistently describe the community as beautiful, upscale, clean, and secure, with a gated private setting.
- Staff & care — Multiple reviewers highlight friendly staff who care for residents with love and passion.
- Cleanliness & maintenance — Several reviews note the community is very clean and residents seem happy living there.
- Staff & care — One detailed review alleges supervisory and medical staff lack proper training in patient care and aseptic technique, so families should ask about clinical staff qualifications and training standards.
- Cleanliness & maintenance — The same review claims repairs are makeshift rather than permanent fixes, worth confirming with a tour of maintenance practices and upkeep history.
- Value & pricing — A reviewer suggests low pay leads to lower-quality staffing, so it's worth asking about staff retention, wages, and turnover rates.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by The Covington Retirement Community. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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