Raksha 13 Care Home

Over more than 19 years of operation, Raksha 13 Care Home has accumulated 2 Type A citations (serious violations affecting resident safety or care) and 2 Type B citations (administrative or non-serious findings) across 5 routine inspections. The facility has also had 2 substantiated allegations out of 15 total complaints investigated, meaning roughly 13% of investigated allegations were substantiated. However, the recent record shows improvement: no Type A citations have been issued in the past three years, with the most recent substantiated allegation occurring in early 2023. The complaint investigations significantly outnumber routine inspections, which suggests ongoing resident or family concerns that merit discussion. Families should ask the facility which categories of allegations were substantiated and what corrective actions were taken and verified, while noting that recent CDSS inspections have found the facility compliant with life safety and medication management standards. The long operating history provides substantial data, but the pattern of complaints alongside the serious citations warrants careful consideration of current care practices.