Megan Care Home

Megan Care Home's compliance record over its 6.4-year licensed period shows one serious violation affecting resident safety or care (Type A citation) and two administrative or non-serious findings (Type B citations) across four routine inspections. The community has faced a relatively high volume of complaint investigations — five complaints investigated compared to four inspections — though only one of the 16 investigated allegations was substantiated, representing roughly 6% of all allegations. The single Type A citation occurred during the earlier licensed period, with no serious violations in the past three years, suggesting an improving trajectory in areas like medication management and resident care oversight. However, one allegation was substantiated as recently as the past three years, so families should ask the community which category of allegation was substantiated and what specific corrective actions were taken and verified. For a small 6-bed home, this level of complaint activity warrants attention, though the low substantiation rate indicates most concerns did not hold up under investigation. The recent record shows stronger compliance, but families should inquire about the nature of both the lifetime serious violation and the recent substantiated allegation to understand what issues arose and how they were resolved.