Alamo, California
Gines Residential Care Home III
Assisted Living · Residential Care
2565 Stone Valley Road, Alamo, CA 94507
Gines Residential Care Home III in Alamo, California provides assisted living and residential care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2005
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 2
AI summary
Over more than 21 years of operation, this small 6-bed home has accumulated 5 Type A findings (the most severe citation class, tied to resident safety or care) and 11 Type B findings (administrative issues), with 1 of the Type A findings falling within the past three years alongside 4 substantiated allegations.
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- Track record — Across 21-plus years of licensure, the lifetime total of 5 Type A and 11 Type B citations reflects a home with a meaningful history of findings, not an isolated incident.
- Recent 3 years — One Type A and 3 Type B citations occurred within the past three years, so this is not a case of old issues fading into the past; the most recent inspection cycle still shows active findings worth discussing.
- Complaints — The home has drawn 8 complaint investigations over its history, with 4 substantiated allegations, all 4 of which fall within the recent 3-year window; roughly 21% of all investigated allegations were substantiated, and 0 were found unfounded.
- Operating tenure — More than two decades of continuous licensure gives a long baseline to judge against, and the fact that findings and complaints continue to appear in the most recent cycles carries more weight than they would for a newer operator.
- 1.Can you walk us through what happened in the Type A citation issued within the past three years and what corrective steps were taken?
- 2.Which categories of allegations were substantiated in the recent complaint investigations, and what corrective actions were verified by the state?
- 3.Given the complaint activity has been concentrated in 2025, what changes have been made to staffing, care planning, or oversight since then?
Source: California Department of Social Services (CDSS)
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- License number
- License #75601041
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 11
- Substantiated allegations
- 4
Available reports · 14
Facility evaluation
Apr 14, 2026
Facility evaluation
Nov 4, 2025
Complaint investigation
Oct 30, 2025
Complaint investigation
Sep 18, 2025
Complaint investigation
Sep 10, 2025
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,400 / mo
- Shared Rooms
- $5,400 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 5 reviews published on other websites
AI review summary
Some families report attentive, personal care and happy residents, but others raise serious concerns about overnight staffing and the owner's focus on payment over care that families should investigate closely.
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- Staff & care — Several families describe attentive staff who genuinely engage with residents, laughing and talking with them and meeting needs closely.
- Activities — Residents are offered various activities to participate in, which family members note keeps their loved ones engaged.
- Dining — Meals are consistently described as fresh and good by visiting family members.
- Atmosphere & grounds — The home is noted for its great location, well-kept interior, and nice exterior, with residents appearing content during visits.
- Staff & care — Multiple reviewers report that the live-in caregiving couple sleeps through the night, raising serious concerns about overnight supervision and response times for falls or emergencies.
- Communication — Some families describe the owner as overwhelming, controlling, and more focused on move-in speed and payment than on genuinely welcoming or reassuring prospective families; ask how care decisions and family communication are handled.
- Cleanliness & maintenance — One reviewer noted ashtrays were not cleaned daily and another described the interior as outdated, so families should tour in person to assess current upkeep and decor.
- Value & pricing — Pricing was not consistently shared during visits, so families should confirm rate structures and what happens as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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