Agoura Hills, California

Meadowbrook At Agoura Hills

Assisted Living · Memory Care

5217 Chesebro Road, Agoura Hills, CA 91301

Meadowbrook at Agoura Hills offers Assisted Living and GLOW\u00ae Memory Care in Agoura Hills, California.

Licensed capacity
185 residents

Maximum licensed size, not current occupancy.

Licensed since
September 2015

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #197608878Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
1
Complaints with substantiated allegations
8

AI summary

Meadowbrook At Agoura Hills has accumulated 22 Type A findings — the most severe citation class, involving resident safety or care — across nearly 11 years of operation, with 1 of those occurring within the past three years alongside a heavier-than-typical volume of complaint investigations.

Read Full Summary
  • Track record — Over close to 11 years of licensed operation, the community has drawn 22 Type A and 15 Type B (administrative) findings, a substantial lifetime total for a 185-bed community of this size.
  • Recent 3 years — The recent slice shows real improvement on the most severe class, with just 1 Type A finding versus 21 in earlier years, though 6 Type B findings and 8 substantiated allegations in the same window show the facility is still generating active findings, not simply carrying old history.
  • Complaints — Complaint investigations (31 lifetime, 18 in the past three years) far outnumber routine inspections, indicating the record is shaped largely by responses to specific concerns rather than scheduled reviews; roughly 24% of all investigated allegations were substantiated, with 47 unsubstantiated and none ruled unfounded.
  • Operating tenure — Nearly 11 years of continuous licensure gives a large enough sample of inspection and complaint cycles that the pattern shown here reflects a track record, not a limited-data snapshot.
Ask the community
  1. 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
  2. 2.What specifically drove the Type A citation issued within the past three years, and has that issue been resolved and re-checked?
  3. 3.Given how often complaint investigations occur here compared with routine inspections, what internal steps has the community taken to reduce the volume of complaints?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #197608878
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
5
Complaint investigation visits
31
Type A citations · most severe class
22
Type B citations · administrative
15
Substantiated allegations
15

Available reports · 46

  • Facility evaluation

    Oct 21, 2025

    PDF
  • Complaint investigation

    Oct 15, 2025

    PDF
  • Facility evaluation

    Oct 15, 2025

    PDF
  • Facility evaluation

    Sep 4, 2025

    PDF
  • Complaint investigation

    Sep 4, 2025

    PDF

1–5 of 46 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$4,195 / mo
Studios
$4,195 / mo
1-Bedroom
$5,830 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Diabetes / insulin management
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

22 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Beauty salon / Barber
  • On-site market / Store
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Piano / Music room
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Spa services
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Café / Bistro

Outdoor Spaces

5 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • BBQ / Grill area

Dining Options

9 features
  • Room service
  • All-day / Flexible meal times
  • Accommodates special diets
  • Altered-texture food options
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room
  • International cuisine

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

4 features
  • Move-in coordination
  • Concierge services
  • Grocery shopping & errands
  • Maintenance services

Reviews

Online reputation

4.0

Averaged from 35 reviews published on other websites

AI review summary

Meadowbrook is praised for warm, attentive staff and a beloved activities director, but recent reports of understaffing, lost belongings, and a bed bug incident warrant careful questions before moving in.

Read Full Summary
What reviewers praise
  • Staff & care — Reviewers repeatedly describe staff, especially in memory care, as caring, friendly, and attentive, with several families saying their loved ones received exceptional individualized attention.
  • Activities — The activities director is singled out by name across many years of reviews as amazing, offering outings, exercise, crafts, bingo, and Zoom updates for distant family.
  • Communication — Families consistently note that staff communicate well about health concerns, share activity photos via an app, and were especially responsive during COVID.
  • Atmosphere & grounds — Visitors and residents describe the community as clean, warm, and well maintained, with a secluded, quiet location that many found more comfortable than newer, colder-feeling facilities.
  • Dining — Most reviewers say the food is good to great, highlighting holiday meals, a restaurant-style menu, and family participation in dining events.
Worth asking about
  • Staff & care — A serious report describes severe understaffing, non-functioning emergency pendants, and a lack of generator backup during power outages, which families should verify directly with current staff-to-resident ratios and emergency protocols.
  • Cleanliness & maintenance — One review describes a bed bug problem that was poorly handled, so it's worth asking about current pest control practices and how issues are resolved.
  • Daily life & dignity — Multiple families mention lost or misplaced personal items like hearing aids, clothing, and bed sheets, so ask how belongings are tracked, especially for residents with dementia.
  • Value & pricing — Several reviewers note the cost is high, similar to other communities in the area, so families should clarify how care level upcharges and monthly fees may change over time.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanishFarsi (Persian)JapaneseTagalog (Filipino)

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Meadowbrook At Agoura Hills. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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