Agoura Hills, California
Meadowbrook At Agoura Hills
Assisted Living · Memory Care
5217 Chesebro Road, Agoura Hills, CA 91301
Meadowbrook at Agoura Hills offers Assisted Living and GLOW\u00ae Memory Care in Agoura Hills, California.
- Licensed capacity
- 185 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2015
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 8
AI summary
Meadowbrook At Agoura Hills has accumulated 22 Type A findings — the most severe citation class, involving resident safety or care — across nearly 11 years of operation, with 1 of those occurring within the past three years alongside a heavier-than-typical volume of complaint investigations.
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- Track record — Over close to 11 years of licensed operation, the community has drawn 22 Type A and 15 Type B (administrative) findings, a substantial lifetime total for a 185-bed community of this size.
- Recent 3 years — The recent slice shows real improvement on the most severe class, with just 1 Type A finding versus 21 in earlier years, though 6 Type B findings and 8 substantiated allegations in the same window show the facility is still generating active findings, not simply carrying old history.
- Complaints — Complaint investigations (31 lifetime, 18 in the past three years) far outnumber routine inspections, indicating the record is shaped largely by responses to specific concerns rather than scheduled reviews; roughly 24% of all investigated allegations were substantiated, with 47 unsubstantiated and none ruled unfounded.
- Operating tenure — Nearly 11 years of continuous licensure gives a large enough sample of inspection and complaint cycles that the pattern shown here reflects a track record, not a limited-data snapshot.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.What specifically drove the Type A citation issued within the past three years, and has that issue been resolved and re-checked?
- 3.Given how often complaint investigations occur here compared with routine inspections, what internal steps has the community taken to reduce the volume of complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608878
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 31
- Type A citations · most severe class
- 22
- Type B citations · administrative
- 15
- Substantiated allegations
- 15
Available reports · 46
Facility evaluation
Oct 21, 2025
Complaint investigation
Oct 15, 2025
Facility evaluation
Oct 15, 2025
Facility evaluation
Sep 4, 2025
Complaint investigation
Sep 4, 2025
1–5 of 46 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,195 / mo
- Studios
- $4,195 / mo
- 1-Bedroom
- $5,830 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- On-site market / Store
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Maintenance services
Reviews
Online reputation
4.0Average RatingAveraged from 35 reviews published on other websites
AI review summary
Meadowbrook is praised for warm, attentive staff and a beloved activities director, but recent reports of understaffing, lost belongings, and a bed bug incident warrant careful questions before moving in.
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- Staff & care — Reviewers repeatedly describe staff, especially in memory care, as caring, friendly, and attentive, with several families saying their loved ones received exceptional individualized attention.
- Activities — The activities director is singled out by name across many years of reviews as amazing, offering outings, exercise, crafts, bingo, and Zoom updates for distant family.
- Communication — Families consistently note that staff communicate well about health concerns, share activity photos via an app, and were especially responsive during COVID.
- Atmosphere & grounds — Visitors and residents describe the community as clean, warm, and well maintained, with a secluded, quiet location that many found more comfortable than newer, colder-feeling facilities.
- Dining — Most reviewers say the food is good to great, highlighting holiday meals, a restaurant-style menu, and family participation in dining events.
- Staff & care — A serious report describes severe understaffing, non-functioning emergency pendants, and a lack of generator backup during power outages, which families should verify directly with current staff-to-resident ratios and emergency protocols.
- Cleanliness & maintenance — One review describes a bed bug problem that was poorly handled, so it's worth asking about current pest control practices and how issues are resolved.
- Daily life & dignity — Multiple families mention lost or misplaced personal items like hearing aids, clothing, and bed sheets, so ask how belongings are tracked, especially for residents with dementia.
- Value & pricing — Several reviewers note the cost is high, similar to other communities in the area, so families should clarify how care level upcharges and monthly fees may change over time.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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